Reservations Policy - NO REFUNDS
Paddlers & Campers with Guaranteed Reservations are responsible for the entire rental amount due on each reserved boat. All boats must be occupied. There are NO REFUNDS for cancellations on Guaranteed Reservations.
GROUP LEADERS: Please make sure you have monetary commitments from each participant before you Guarantee Reservations. You may "Add" rental boats to your reservation as you receive additional commitments.
PLEASE - Do not expect to "drop" boat(s) from the reservation after payment and receive credit/refund. Unless the entire reservation is rescheduled (see below) our staff will attempt to re-rent any "dropped" boats as long as they receive ample notice.
Rescheduling & Rainchecks
Families and Groups with Guaranteed Reservations may reschedule their reservation date(s): Once (1) per season as long as Headquarters receives at least 10 days advance notice from the Group Leader.
Eastex Canoe Trails operates Daily - RAIN OR SHINE. We have no control over the weather nor can we predict it. PLEASE -----> DO NOT count on being able to reschedule because you do not like the upcoming weather forecast. YOU WILL be disappointed. Wait until you are sure BEFORE you make Guaranteed Reservations. NO Refunds, NO Credit or Rescheduling priviledges will be allowed for any reason for "No Shows" on RSVP reservations.
ONLY - Severe Weather "WARNINGS" in our area (not yours) ... will result in RSVP reservations being issued rainchecks.
"Action Stage" = HIGH water levels. This will usually result in all RSVP reservations being given the option to reschedule.
"Flood Stage" = All RSVP trips are cancelled and allowed to reschedule.
Guaranteed Reservations (RSVP) are permanent arrangements. Eastex will hold up our end of the deal .... So must you... NO Credit will be issued for late cancellations. NO EXCEPTIONS!
WARNING ! ! ! WARNING ! ! ! WARNING ! ! !
All participants should BE PREPARED to encounter heat, cold, wind, rain, deep water, strong currents, fallen trees, log jams, strainers and wildlife.
Canoeing is LIFE ---Deal with it!
See you on the Water!